Qvale Auto Group Sales Associate (Audi Oakland) in Oakland, California
If you are an enthusiastic self-starter with a passion for cars and you enjoy working with customers, then we want you to be part of our team as Sales Associate. The Associate is extremely knowledgeable about our vehicles and services, the industry, and our market, including vehicle selection, performance, accessories, efficiency, safety features and functions, and financing options for both new and used vehicle inventories. He or she presents new and pre-owned vehicles to customers in an attractive and highly informative fashion that promotes a prompt sale and maintains an ongoing relationship with customers to encourage networking and repeat business.
The ideal candidate will have a 4 year degree, previous sales experience is helpful, excellent customer service skills, a confident and outgoing personality, a professional appearance, and great communication skills. He or she must be self-motivated with a willingness to continuously prospect to sell a minimum quota (or more!) on an ongoing basis. This candidate will possess advanced digital and computer skills. Candidates with current Automotive Experience must show evidence of Sales and CSI performance.
Lead customers through the Automotive Sales Process - Greeting, Fact-Finding, Vehicle Presentation, Test Drive, Offer and Agreement and Delivery
Daily activity of phone prospecting and emails
Meet requirements for Continued Education Training of products and process
Use the Customer Relations Management (CRM) tool to effectively prepare for customer appointment and track all customer interactions
Follow up with customer and maintain excellent Sales Satisfaction Index (SSI) to manufacturers standards
Represent the Dealership and the Qvale Auto Group by conducting ethical business practices and exhibiting a professional image
Maintain a working knowledge of purchases and deals
All other duties, tasks or projects assigned